At the Forefront of Improving Care

Nurses working together
Nurses are actively involved in continuous quality improvement, with the goal of enhancing care for every patient. From new graduate nurses to experienced nurses, everyone is encouraged to share their ideas for ensuring our patients receive the best care.


Technology is improving the efficiency of care delivery and creating a new dynamic in patient interactions. As a recipient of the 2017 HealthCare’s Most Wired® Award from the American Hospital Association, Eastern Maine Medical Center is leading the way by introducing new, interactive technology that benefits patients in the recently opened Penobscot Pavilion.



Since 2012, nurses, physicians, and clinical support staff have participated in enhancing patient safety through the LifeWings programs. Participants in this staff-driven initiative create new hardwired safety tools that enhance communication and information systems and improve patient safety measures. With lots of participation from nurses, LifeWings has improved processes and resulted in safer care in many areas of the hospital.


Eastern Maine Medical Center nurses participate in Transforming Care at the Bedside, a collaborative sponsored by the Institute for Healthcare Improvement and the Robert Wood Johnson Foundation. Goals include improving quality and safety, engaging and improving patient and family member's experience of care, enhancing the effectiveness of the entire care team, and increasing the vitality and retention of nurses. The program is designed to engage frontline staff in identifying barriers to quality patient care and then developing solutions to quickly overcome those problems.

Bariatric Pocket of Excellence

For more than 30 years, EMMC Surgical Weight Loss has been helping people reshape their lives through education, access to state-of-the-art surgery for weight loss, and a strong support network.

EMMC Surgical Weight Loss was created in 2002 and was recognized as a center of excellence by the American Society for Metabolic and Bariatric Surgery from 2005 to 2009. Since 2009, our program has been accredited through the American College of Surgeons as a Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program, and was re-accredited in 2015.

We have the distinction of being one of the first surgery and weight loss centers in the country to offer robot-assisted surgical weight loss for appropriate surgical candidates, and we have become a national and worldwide leader and resource for this technique.

The elements of a successful surgical weight loss program reach far beyond the operating room. EMMC Surgical Weight Loss incorporates nutritional education, physical therapy, professional counseling, peer support, and a nationally recognized surgical program to provide our patients a comprehensive, multi-disciplinary approach that is unique in the state of Maine.


Hip and Knee Center of Excellence

EMMC Joint Care is recognized as a center of excellence by the Joint Commission. To achieve this recognition, the program embraces consensus-based national standards. The program consistently uses appropriate, evidence-based clinical practice guidelines for hip, knee, and shoulder replacements.

To maintain certification, the cycle repeats with an on-site review conducted every two years and a bi-annual submission of an acceptable assessment of compliance by the organization.

Primary Stroke Center

The Joint Commission's Primary Stroke Center Certification Program, launched in December 2003, was developed in collaboration with the American Heart Association/American Stroke Association (AHA/ASA). Eastern Maine Medical Center is currently one of 1,000 hospitals that has a primary stroke center. Certification is available only to programs in Joint Commission-accredited acute care hospitals.

The Certificate of Distinction for Primary Stroke Centers recognizes centers that follow the best practices for stroke care. Eastern Maine Medical Center received this recognition by using a standardized method of delivering care, supporting patient self-management activities, tailoring treatment and intervention to individual needs, promoting the flow of patient information across settings and providers, while protecting patient rights, security and privacy, analyzing and using standardized performance measure data to continually improve treatment plans, and demonstrating their application of and compliance with clinical practice guidelines published by the AHA/ASA or equivalent evidence-based guidelines.